At Tinsomer.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Google SEO standards and Google Merchant Center policies.

1. Scope of Our Privacy Policy

This policy covers the personal information Tinsomer.com collects about you in various contexts, including when you visit our website, register an account, place an order, or interact with us. “Personal information” refers to data that identifies, relates to, or can be associated with you. Please note, we are not responsible for the privacy practices of third-party websites or applications we do not own.

2. Information We Collect

We gather information from various sources based on our relationship with you. Below are examples:

Account Registration

• Data Collected: Name, email address, internet activity (e.g., cookie IDs, browser visits), optional data (e.g., birthday, zip code).
• Purpose: To maintain your account, personalize user preferences, and store transaction history for future purchases.

Communications

• Data Collected: Name, contact details (email, phone), and any information you provide during support requests. Calls may be recorded for quality assurance.
• Purpose: To respond to your inquiries, provide support, and personalize our services and marketing.

Promotional Communications

• Data Collected: Contact information and engagement metrics (e.g., email open rates).
• Purpose: To send promotional content, seasonal sales, and discount coupons, and analyze interaction with our communications.

Purchases

• Data Collected: Name, shipping address, billing address, payment details, email address, and internet activity.
• Purpose: To process orders, facilitate payments, and provide receipts and updates.

Payment Processing

• Data Collected: Payment data is processed by third-party gateways (e.g., PayPal, Stripe). We do not store credit card information.
• Privacy Policies: PayPal, Stripe.

Public Forums

• Data Collected: Reviews, comments, and user-generated content.
• Purpose: To understand customer opinions, improve services, and enhance our business practices.

3. How We Use Your Information

In addition to the specific purposes above, we use your personal information for:

• Providing website access and fulfilling your orders.
• Identifying you during visits.
• Processing returns and handling customer requests.
• Sending updates on orders, subscriptions, and promotions.
• Detecting and addressing fraudulent or illegal activities.
• Soliciting feedback to improve our services.

4. Sharing Your Information

We do not sell, share, or distribute your personal information without your consent, except as required by law.

5. Securing Your Data

We take data protection seriously. Measures include:

• Technical safeguards like encryption and access controls.
• Information security policies to prevent unauthorized access.
• Procedures for secure data disposal.

6. Data Retention

• Comments: Retained indefinitely for follow-up and moderation.
• Account Information: Stored in your user profile and editable by you. Deleted upon request, except for data retained for legal or administrative purposes.

7. Your Rights

You may request:

• An exported file of your personal data.
• Deletion of your personal data, excluding information required for legal or administrative purposes.

To exercise these rights, please contact us at [email protected].

8. Data Transfers

Visitor comments may be reviewed through automated spam detection services.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date.

For further inquiries, contact us at [email protected] or +84 963 768 151.