At Tinsomer, we are committed to providing a smooth, secure, and transparent shopping experience. This page outlines the payment options we offer, how we protect your data, and what to do if you encounter payment issues.
1. Accepted Payment Methods
During checkout, you can choose from the following secure payment options:
A. PayPal
- Express Checkout: Fast and secure login with your PayPal account.
- No PayPal Account? You can still use PayPal to pay with Visa, MasterCard, American Express, or Discover without creating an account.
- All payments are processed on PayPal’s encrypted platform – Tinsomer does not store or access your card details.
B. Credit/Debit Cards
- We accept major credit and debit cards via secure gateways (Stripe and PayPal):
- Visa
- MasterCard
- American Express
- Discover
- JCB
- Your card details are encrypted via SSL (Secure Socket Layer) and never stored on our servers.
C. Currently Not Accepted
We do not accept:
- Cash or money orders
- Bank transfers
- Cryptocurrency
- Checks
2. Payment Processing & Security
- SSL Encryption: All transactions are protected by 256-bit SSL encryption for maximum security.
- Real-Time Authorization: Payments are processed instantly through Stripe or PayPal for fast order confirmation.
- Data Privacy: We do not store full credit card numbers or CVV codes.
3. Order Confirmation
- After successful payment, you’ll receive an order confirmation email containing your purchase summary and order number.
- Didn’t receive it?
- Check your spam/junk folder
- Contact us at [email protected] or +84 963 768 151
4. Currency & International Payments
- All transactions are charged in USD (United States Dollar).
- If your payment method uses a different currency, your bank may apply a conversion fee.
- Tinsomer is not responsible for any exchange rate differences or international transaction fees.
5. Payment Errors & Troubleshooting
If your payment is declined:
- Double-check your card information (number, expiration, CVV)
- Make sure your billing address matches your bank’s records
- Confirm that your card allows international transactions
If the issue persists, try:
- A different payment method (e.g., PayPal instead of a card)
- Contacting your bank to approve the transaction
- Reaching out to our team at [email protected]
6. Refunds & Payment Disputes
- Refunds are issued to the original payment method only.
- Processing times:
- PayPal: 1–3 business days
- Credit/Debit Card: 3–10 business days, depending on your bank
- Disputes/Chargebacks:
- Please contact us first to resolve any issues.
- Filing a chargeback without notifying us may result in account limitations.
See our Returns & Refunds Policy for more details.
7. Data Privacy & Protection
- We collect only the necessary data to process and fulfill your order.
- We never sell or share your information with third-party marketers.
- Payments are securely processed via PayPal and Stripe, both compliant with PCI-DSS standards.
- View our Privacy Policy for full transparency.
8. Fraud Prevention & Account Safety
- Always ensure you’re shopping on our official website: https://tinsomer.com
- Look for the padlock icon (🔒) in your browser during checkout.
- Never share your payment details via email, chat, or social media.
- If you notice suspicious activity on your account, please notify us immediately.
9. Customer Support
If you have any questions about your payment or need help with an issue, don’t hesitate to reach out:
- Email: [email protected]
- Phone: +84 963 768 151
- Business Address: 2194 Collingswood Dr, Beloit, WI 53511, USA
Our support team is available Monday to Friday, 8:00 AM – 6:00 PM (GMT+7) and typically responds within 12 hours.
Why Choose Tinsomer?
- ✅ Secure checkout & encrypted payments
- ✅ Trusted processors (PayPal, Stripe)
- ✅ Transparent policies with no hidden fees
- ✅ Fast and friendly customer support
By completing a purchase on Tinsomer, you agree to the terms and conditions outlined in this Payment Policy.
Still have questions? Contact us before placing your order.