Payment Methods
Which payment methods do you accept?
We provide secure and convenient payment options for a seamless shopping experience. You can pay using major credit cards, including Visa, MasterCard, American Express, JCB, and Discover Card.
Order Tracking
Where can I find my tracking information?
Once your order has shipped, we will send a tracking number to the email address you provided at checkout. You can use this number to track your package.
Returns and Refunds
How can I return an item for a refund or exchange?
If you received a damaged or defective item, you can return it by following these steps:
- Contact Us
Reach out to our customer service team at +84 963 768 151 or [email protected] with the following details:
- Reason for returning the item
- Your order number
- Complete the Return Form
We will email you a returns form and a return code. Complete the form, print the return label, and package the item(s) with all original packaging and accessories. - Ship the Item
Send the package to the following address:
2194 Collingswood Dr, Beloit, WI 53511, United States - Refund Process
Once we receive your returned item, we will issue a refund to your original payment method. Refunds typically take 3–10 business days to appear on your statement.
Additional Support
Have more questions or concerns?
Feel free to contact our customer service team at [email protected], and we will respond as soon as possible.