Payment Methods
Which payment methods do you accept? We provide secure and convenient payment options for a seamless shopping experience. You can pay using major credit cards, including Visa, MasterCard, American Express, JCB, and Discover Card.
Shipping Costs
What are your shipping costs?
- Standard rate: $5.99.
Order Tracking
Where can I find my tracking information? Once your order has shipped, we will send a tracking number to the email address you provided at checkout. Use this number to track your package.
Returns and Refunds
How can I return an item for a refund or exchange? If you received a damaged or defective item, you can return it by following these steps:
- Contact Us: Reach out to our customer service team at +84 963 768 151 or [email protected] with the following details:
- Reason for returning the item.
- Your order number.
- Complete the Return Form: We will email you a returns form and a return code. Complete the form, print the return label, and package the item(s) with all original packaging and accessories.
- Ship the Item: Send the package to the following address: 2194 Collingswood Dr, Beloit, WI 53511, United States., USA
Refund Process: Once we receive your returned item, we will issue a refund to your original payment method. Refunds typically take 3-10 business days to appear on your statement.
Additional Support
Have more questions or concerns? Feel free to contact our customer service team at [email protected], and we will respond as soon as possible.
Note: This policy complies with Google SEO standards and adheres to Google Merchant Center guidelines to ensure clear and transparent communication with our customers.
